Okyali
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Terms and Conditions

Terms & Conditions

Welcome to Okyali!

These are the Terms & Conditions and Privacy Policy for: www.Okyali.com

Owned by: Smart Eyewear Trading Establishment

Email: [email protected]


Website: www.okyali.com

Please read the following carefully:

By using the Okyali website and purchasing products (referred to herein as “Products”) from this website, you agree to these Terms & Conditions as stated below.


Okyali Products

Okyali offers products through this website specialized in selling sunglasses, prescription glasses, and related accessories.


Disclaimer

Okyali operates as an e-commerce business unit only, and therefore is not responsible for any consequences resulting from the use of any products.

Okyali makes no promises or guarantees regarding any product and disclaims all liability for any physical, moral, health-related, or any other outcomes resulting from the use of any product purchased from Okyali.

Please read the product instructions carefully before use.


Shopping on the Website

When you place an order to purchase a product (referred to as an “Order”), you are offering to purchase the product at the advertised price shown on the website at the time of purchase, in accordance with Okyali’s Terms & Conditions.

When a website user purchases a product by submitting an online order, Okyali will send an email confirmation acknowledging receipt of the order. This email is sent automatically so the customer can review the order details.

Receiving an automatic confirmation does not necessarily mean that Okyali will be able to fulfill the order, nor does it guarantee product availability.

After the confirmation email is sent, Okyali will verify product availability against the placed order. If the product is available and the order details and pricing are correct as displayed at the time of sale, the confirmation email will be considered an acceptance of the purchase, and it will confirm delivery details and the final price.

If the product is not available, the customer will be notified either by email or by phone.

Okyali may cancel any sale or supply of products if it deems appropriate, and may change or cancel product availability at any time at its sole discretion. In the event of cancellation, any payments made will be fully refunded. This does not affect your statutory rights.

Each new order is treated independently and handled separately.


Pricing

All prices are displayed on the website; however, Okyali reserves the right to modify prices at any time without prior notice.

Okyali always strives to ensure pricing accuracy, but errors may occur from time to time due to human error, system error, or similar reasons. The correct price may be higher or lower than the price shown.

If a pricing error is discovered, the customer will be informed and will have the option to reconfirm the order at the correct price or cancel the order if they do not accept the corrected price.


Product Description

Okyali attempts to be as accurate as possible in product descriptions. However, Okyali does not guarantee that product descriptions, product pricing, or any other content on the website is entirely error-free.

If a product offered by Okyali differs from the description shown on the website, the only remedy is to return the product unused.


Copyright & Intellectual Property

All content included on this website—such as text, graphics, logos, button icons, images, videos, audio clips, data compilations, and software—is the property of Okyali or its merchants or suppliers, and is protected by Saudi and international copyright laws.

The compilation of all content on this website is the exclusive property of Okyali and is protected by Saudi and international copyright laws. All software used on this website is the property of Okyali or its software providers and is protected by Saudi and international copyright laws.

You may not copy, transfer, distribute, display, republish, publish, or download any content from our website in any form without prior written approval, unless otherwise stated on the website.

By doing so, you also agree not to modify or remove any copyright notices, trade names, service marks, trademarks, or other proprietary rights displayed on any content of our website, directly or indirectly.

Any modifications or use of the content outside these Terms & Conditions violates intellectual property rights. Accessing our website does not grant you ownership of any rights or titles to the website content or other intellectual property.


Limitation of Liability

Subject to the maximum extent permitted by law, Okyali shall not be liable for any loss or damage of any kind, including but not limited to direct, indirect, incidental, or consequential losses, whether or not arising from any issue that Okyali was notified about (directly via the website, email, or through a representative or lawyer).

Okyali shall not be responsible for any payments or compensation, including but not limited to liability relating to:

  • Any incorrect or inaccurate information on the Okyali website
  • Any interruption or delay in updating the Okyali website
  • Any infringement of third-party intellectual property rights resulting from a user’s use of the website or any product purchased through it
  • Any loss or damage arising from your use or inability to use the website, or from unauthorized access to or transmission of your data beyond our control
  • Any loss of profits, wasted expenditure, data loss, or other losses not directly caused by our fault
  • Any losses or damages caused by viruses or other malware that may affect a user’s computer, software, data, or other property, resulting from access to the website content or from emails/attachments received from Okyali
  • Any representations, warranties, or conditions not expressly included in this notice that may otherwise apply

General Terms

Okyali may change or withdraw any part of the website, or deny access to the website (or certain parts/features) at any time if deemed necessary.

Okyali may also terminate this agreement and remove, cancel, or suspend your access to and use of the website immediately if you breach any part of these Terms, without prejudice to Okyali’s other rights.

Okyali acts as a principal on its own behalf and is not an agent for you or any other person.

Failure by Okyali to enforce any provision of this agreement shall not be considered a continuing waiver.

If any part of these Terms is held unenforceable, that part shall be interpreted to the maximum extent possible to reflect the parties’ intentions, and the remaining provisions shall remain in full force and effect.


Website Policies, Modifications & Validity

We reserve the right to make changes to our website, policies, and these Terms & Conditions at any time.

If any provision is found invalid, void, or unenforceable for any reason, it shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

These Terms & Conditions constitute the entire agreement between you and Okyali and may only be amended in writing by Okyali.


Final Terms

These Terms & Conditions are governed by the laws of the Kingdom of Saudi Arabia.

Use of this website is not authorized in any jurisdiction that does not give effect to all of these Terms & Conditions, including this clause.

Our performance of these Terms is subject to applicable laws and legal processes, and nothing in these Terms limits our right to comply with law enforcement or governmental/legal requirements related to your use of our website or information provided to or collected by us.


Privacy Policy

Smart Eyewear Trading Establishment

Email: [email protected]


(Hereinafter referred to as “Okyali”)

Types of Information We Collect

The information we collect helps us improve your experience on Okyali and continuously enhance our services. Below are the types of information we collect:

1) Information You Provide to Us

You provide information when you search, read, or view content, create an account, purchase products, or contact us. As a result, you may provide:

  • First and last name
  • Email address
  • Phone number
  • City
  • Country
  • Payment information

Okyali does not collect any personal information about you other than what you voluntarily provide.

2) Payment Information

Your credit card/payment information is processed by the payment gateway, which handles your data securely for the sole purpose of processing product purchases.

3) Google Analytics

We use Google Analytics provided by Google Inc. This tool collects and analyzes certain types of information, including IP addresses, device and software identifiers, entry/exit URLs to/from Okyali, feature usage statistics, browsing and purchase history, MAC address, unique mobile device identifiers, and similar information through cookies.

Information generated by Google Analytics (including your IP address) is transmitted to Google and stored on their servers. We use Google Analytics data to improve the website and our services.

4) Automatically Collected Information

Like many websites, we use cookies. We collect certain non-identifiable information when your browser accesses Okyali or third-party content provided by Okyali or on its behalf on other websites.

This information may include:

  • IP address
  • Browser type/version and connection speed
  • Purchase date
  • Products you searched for, viewed, and possibly purchased

How We Use Your Information

We primarily use collected information to provide product offerings, maintain, protect, and improve our website. We use personal information to:

  • Identify you as a user
  • Register user accounts
  • Process orders
  • Ship and deliver products
  • Update our product list and website operations
  • Understand and improve your experience
  • Respond to your comments/questions and provide support
  • Send relevant information such as confirmations, invoices, technical notices, updates, security alerts, support, and administrative messages
  • Communicate about updates, product news, offers, special services, and other marketing purposes on Okyali and through selected partners
  • Link or combine your information with other third-party data to better understand your needs and provide improved services
  • Protect, investigate, and deter fraudulent, unauthorized, or illegal activity

How We Obtain Your Consent

When you open an account or place an order, you provide personal information necessary to communicate with you and deliver products. This indicates your consent to collect and use your information.

You may withdraw your consent at any time by contacting us through the provided contact details or support page.


Cookies

When you visit Okyali, we may send one or more cookies to your device.

What Are Cookies?

Cookies are small text files stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember whether you have visited the site before.

Cookies are widely used to make websites work more efficiently and to provide information to website owners.

Cookies help measure the most visited pages, personalize your experience, and provide information that helps us monitor and improve website performance.

Refusing or Withdrawing Consent for Cookies

If you do not want cookies on your device, you can adjust your browser settings to refuse some or all cookies or alert you when a cookie is being placed.

Please note that if your browser blocks all cookies (including essential cookies), you may not be able to access or use all or some features of the Okyali website.

Cookies We Use May Include:

  • Strictly Necessary: required for basic website functions
  • Functional: store user preferences such as account name, language, and location
  • Security: help identify and prevent potential security risks
  • Analytics & Performance: collect information about user interactions and most visited pages to improve site performance
  • Advertising: display relevant ads, measure ad effectiveness, track ad views/clicks, and create user profiles based on products viewed (set by Okyali and trusted third-party networks)

How We Share Information

Customer information is important to our business, and we do not sell it to others. We share customer information only as described below:

  • Third-Party Service Providers: We may use companies and individuals to perform services such as email delivery, data analysis, marketing assistance, payment processing, and product shipping/delivery. These providers have access only to necessary personal information to perform their services and are subject to their own policies.
  • Business Transfers: If Okyali establishes another entity, merges, or is acquired, your information may be transferred. We will notify you by email or display a prominent notice on our website before your information becomes subject to a different privacy policy.
  • Protection of Okyali and Others: We disclose personal information when necessary to comply with the law, enforce our Terms, or protect the rights, property, or safety of Okyali, our users, or others. This may include sharing information with other entities to prevent fraud and reduce credit risk.
  • With Your Consent: Other than the cases above, you will be notified when your personal information may be shared with third parties, and you will have the option to opt out.
  • Non-Identifiable Information: We may use non-identifiable browsing information to manage and improve our website and may share it with business partners or other non-affiliated entities. Such information does not identify you personally.
  • Email Address: Your email address provided for receiving communications will not be rented or sold to any third party.

Data Security

Okyali follows generally accepted standards to protect personal information during transmission and once received. However, no method of transmission over the Internet or electronic storage is 100% secure; therefore, we cannot guarantee absolute security.

Okyali strives to use commercially acceptable means to protect your personal information.


Sale or Distribution of Information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law.


Editing and Deleting Information

If you believe any information we hold is incorrect or incomplete, please contact us as soon as possible, and we will promptly correct it.

You may change, update, correct, or delete your information at any time by contacting us through the provided contact details.


Unsubscribing from Emails

To unsubscribe from Okyali emails, follow the instructions included in the email. Your request will be processed within 48 hours.


Changes to the Privacy Policy

Okyali will announce any changes to this Privacy Policy to inform you of updates. Okyali reserves the right to modify this Privacy Policy at any time, so please review it frequently.


Contact Us

If you have questions regarding this Privacy Policy or how your data is processed and secured, please contact us via the “Contact Us” page or email: [email protected]

All rights not expressly stated in this document are reserved.